Privacy Policy

Effective Date: 07/09/2025

At AES Heating & Air Conditioning, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or contact us.

1. Information We Collect

We may collect the following types of information:

Personal Information:
Name, phone number, email address, and physical address—when you fill out a form, request a quote, or contact us directly.
Usage Data:
Information about how you use our website, such as pages visited, IP address, browser type, and session duration, collected through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

Respond to inquiries or service requests
Schedule and manage appointments
Send service updates or special offers (only if you opt-in)
Improve our website and customer experience
Ensure system security and prevent misuse

3. How We Share Information

We do not sell or rent your personal information. We may share it with trusted third parties only as necessary to:

Provide services you've requested
Maintain and secure our website
Fulfill legal obligations

All partners must keep your data confidential and use it only as instructed.

4. Cookies and Tracking Technologies

We may use cookies to:

Enhance website functionality
Analyze traffic and behavior patterns
Store your preferences

You can disable cookies in your browser settings, though some features may not function properly.

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no online transmission is 100% secure.

6. Your Rights

You may contact us at any time to:

Access, update, or correct your information
Opt out of marketing communications
Request deletion of your personal data (unless required for legal or contractual reasons)

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

AES Heating & Air Conditioning
Phone: (213) 877-3415
Email: goncharov.ul@gmail.com